Update - We are continuing to work on a fix for this issue.
Apr 27, 2026 - 12:37 UTC
Identified - We identified that the issue was caused by a temporary disruption from one of our external infrastructure providers.
This affected connection reliability for some bidding sessions, resulting in proposals not being sent in certain cases.
There is no impact on user accounts, balances, or saved settings.
Apr 27, 2026 - 11:45 UTC
Update - We are currently investigating reports of failed proposal submissions in the Auto Bidder.
Initial checks indicate that the issue is intermittent and does not affect all users or all bids. We are working to isolate the conditions under which the failures occur.
Apr 27, 2026 - 11:35 UTC
Investigating - We observed an issue where some proposals were not being sent successfully through the Auto Bidder.
Our team began investigating after detecting a drop in successful bid submissions. The issue impacted a portion of bidding activity, while others continued to operate normally.
Apr 27, 2026 - 11:30 UTC
GigRadar Website
Operational
90 days ago
100.0
% uptime
Today
Automated Bidding
Major Outage
90 days ago
97.9
% uptime
Today
Upwork Data Sync
Operational
90 days ago
100.0
% uptime
Today
Job Feeds
Operational
90 days ago
100.0
% uptime
Today
GigRadar CRM
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Apr 27, 2026
Unresolved incident: Autobidder Service Disruption.
All Autobidder services are now operating normally, and connectivity with Third-party services has been restored. No further impact is expected.
We will continue routine monitoring to ensure ongoing stability and reliability.
Apr 13, 02:30 UTC
Monitoring -
Service has been partially restored after recovery actions were applied.
Most affected Autobidders are now running again. We are actively monitoring system performance and connection stability with Third-party services to ensure consistent operation.
A small portion of users may still experience intermittent issues while stability is being confirmed.
Apr 12, 09:15 UTC
Identified -
We have identified the cause of the issue.
The disruption is related to a connection failure with a third-party service used to run part of our Autobidder infrastructure. This has caused some Autobidders to stop operating normally.
We are working on restoring connectivity and exploring recovery options.
Apr 11, 13:00 UTC
Investigating -
We have detected an issue affecting a portion of Autobidder services.
Some Autobidders are currently unable to run due to connection problems with a third-party service. Our team is actively investigating the issue to determine the scope and restore affected services as quickly as possible.
Apr 11, 12:45 UTC